We are a medical spa franchise concept that offers IV Hydration Therapy and Vitamin Injections to an upscale market in multiple states. Our concept is getting ready to quickly expand with additional locations under construction. We are looking for someone to help us grow in the right way that will enrich the customer experience for all our guests. This is a position for someone that wants to dig in and help the company grow fast, smart, and efficiently. It represents an opportunity that does not come along every day, to get in on the ground floor of a company that is not only leading the pack in a new market but is truly creating and shaping the market itself.

Job Summary

The General Manager will be responsible for the daily operations and business functions of one of our corporate locations in Buckhead, Brookhaven, Decatur, and West Atlanta with opportunity for growth into higher positions. This includes a strong focus on Membership Sales, Customer Service, and Suggestive Selling. The position reports directly to our Chief Operating Officer who oversees all corporate operations and works closely with our Executives and other Clinic Managers.

Essential Duties and Responsibilities:

• Manage the daily business cycle of the clinic through staff oversight, customer service, sales building, teamwork, and clinic upkeep/maintenance.
• Lead staff in promoting Membership Sales, Suggestive Selling, and Stellar Customer Service.
• Assist in the development of growth strategy focused both on financial gain and expanding the brand including new streams of revenue with the guidance of Senior Management
• Promote the company’s products/services addressing or predicting clients’ objectives
• Monitor reporting of sales, revenue, invoices, etc.
• Manage bi-weekly scheduling and payroll functions.
• Provide trustworthy feedback and after-sales support.
• Build long-term relationships with new and existing customers.
• Develop entry level staff into valuable salespeople.
• Focus on the Company's Core Values in decision making.

Job Specifications

Required

• Must have experience selling Memberships or Programs/Packages to Customers.

Minimum

• The candidate should have a Bachelor degree or equivalent business experience in the medical, retail, or fitness industries.
• Reliable transportation to/from the clinic and local areas for offsite events and/or house calls.
• Preference will be given to candidates with previous medical or spa related experience.
• Must be able to work 8-9 hr shifts 5x a week at a minimum of 40 hrs, with rotating weekend shifts.

Skills and Abilities

• Excellent communication skills (verbal and written).
• Ability to prioritize assignments and projects in an efficient and timely manner.
• Ability to keep calm and focused under stressful situations including customer facing, medical emergencies, and product/staff shortages.
• Moderate computer skills including knowledge of MacOS, Apple iOS, Microsoft Office, Google Docs. Experience with online based software Booker, Gusto, Square or Deputy is a plus.
• High energy with great history and expectations of success without a fear of failure

Supervisory Responsibilities

• Clinic level staff including our Registered Nurses and Wellness Consultants (Sales/Customer Service).

Equal Opportunity / Affirmative Action / Protected Veterans / Disabled Individuals Employer

Job Type: Full-time

Salary: Starting from $50,000.00 per year

Benefits:

• Health Benefits
• Employee discount
• Paid time off

Experience level:

• 3 years management experience preferred in Health and Wellness

Shift:

• 8 to 10 hour shift in clinic. 

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Work Location: One location